A rider feeling safe and relaxed in the back of an Xryde
Safety

Your safety, every single trip.

From verified drivers to in-app SOS and Trusted Contacts, Xryde builds real protections into every ride — so you can travel with total peace of mind.

Download the Xryde app

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Built-in protection

Protections on every trip.

Safety isn't an add-on — it's built into the Xryde app from the moment you book to the second you arrive.

Verified drivers

Every driver is identity-checked and their vehicle approved before they can pick you up.

In-app SOS

Tap Send SOS during a trip to alert our safety team, notify your Trusted Contacts and share your live location.

Trusted Contacts

Add the people who matter so they can be notified the moment you raise an emergency.

Two-way ratings

Rate your driver after every trip. Honest ratings keep the whole Xryde community accountable.

In an emergency

Help is one tap away.

If anything ever feels wrong on a trip, you're never on your own. Here's exactly what happens when you reach for help.

  1. 1

    Open Safety & Emergency

    It's one tap away on your trip screen, any time you feel unsure during a ride.

  2. 2

    Send an SOS

    We instantly alert the Xryde safety team, notify your Trusted Contacts, and share your live location with our team.

  3. 3

    Call 112 if it's serious

    Reach the national emergency line directly from the app whenever you need immediate help.

Before every ride: check that the driver and vehicle match the name, photo, car and plate number shown in the app — only get in if they match.

Ride smart

Simple habits, safer trips.

The app does a lot — a few seconds of care from you does the rest. Keep these in mind whenever you ride.

1

Check the car, colour and plate number match the app before you get in.

2

Confirm your driver's name and photo — only ride if they match.

3

Set up your Trusted Contacts so the right people are alerted in an emergency.

4

Use Send SOS in the app any time you feel unsafe during a trip.

5

In a serious emergency, call the national line on 112.

6

Rate your driver honestly afterwards to help keep Xryde safe for everyone.

Safety FAQs

Your safety questions, answered.

Is Xryde safe? What safety features do I have?

Your safety is a priority. During a trip, tap Safety & Emergency and send an SOS — this instantly alerts the Xryde safety team, notifies your Trusted Contacts, and shares your live location with our team. You can also call the national emergency line (112) and manage your Trusted Contacts at any time. Always check that the driver and vehicle match the details shown in the app before you get in.

How do ratings work?

After every completed trip, you can rate your driver from 1 to 5 stars. Your feedback helps keep Xryde safe and high quality for everyone.

I left something in the car. What should I do?

Act as soon as you notice. If your trip is still active, use the in-app call or chat to reach your driver right away. If the trip has ended, open the Activity tab, find the trip, and submit a support ticket — our team will help coordinate with the driver to recover your item.

I'm a driver — what safety features do I have?

During a trip, open Emergency / Support to send an SOS to our safety team or call the emergency line (112). You can also set up Trusted Contacts who can be notified in an emergency. Your safety on the road matters to us.

Need more help? In the app, open Account → Support & Legal or call 0816 063 8494.

Get the app

Your ride is just a tap away.

Download Xryde, set your destination, and get moving in minutes — with fair fares you see upfront and trusted drivers across Auchi and Ekpoma.

  1. 1

    Download the Xryde app

    Get Xryde free on Android or iPhone.

  2. 2

    Set your destination

    Enter where you're going and choose Economy or Comfort.

  3. 3

    Ride & pay with cash

    Get matched with a trusted driver and pay at the end.

Get the Xryde app

COMING SOON TOApp StoreGET IT ONGoogle Play
The Xryde app live on the Google Play Store